Bluetooth solution
Interactive window display
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Onlinet Media Player
Meeting Room Occupancy
Dashboard
Digital signage
Consulting, training
In the past few years ONLINET has come to realise that many companies with queue-management systems make use of only part of the whole system’s capabilities. Primarily they use it for managing queues. We have committed ourselves to informing our partners how they can go beyond this to gather valuable data on the effectiveness of their customer-service points. This information allows firms to improve customer-handling and retail efficiency in a number of ways.
That is why ONLINET launched a consulting service in 2008 to better serve our partners. The main elements are the following:
- We research what practices a client currently uses at customer-service points
- We analyse a client’s overall systems at the retail end
- We give suggestions on improving practices
- We supply numerical models show how sales and efficiency improve with new methods
- We integrate this into the whole network
- We provide monitoring software for managers responsible for sales and efficiency to help them maintain the improved set of practices
