Parts of the system
SMART Q_ticket dispenser
MULTI Q_ticket dispenser
EZ Q_ticket dispenser
NANO Q_ticket dispenser
EXE-Q_ticket dispenser
Hardware clerk terminal
Software clerk terminal
Counter displays
Small LCD display
Main displays
CDS_TV_main displays
Feedback terminal
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Software modules
Basic module
Statistics and Monitoring module
Identification by card and VIP Customer-Management module
Closing codes module
Pre-registration module
Voice module
Screen and ticket editing module
Client module
Other features
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Hardware-free queue and customer Management system
Management Dashboard software
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Features and advantages
Modular design:The EZ-Q system follows the growth and changes in your organization. Extending the system with one or more desks, replacing the LED based central display with LCD screen or integrating a new software
module among the others, is not a problem anymore. Replacing the service names on the ticket dispenser or changing the information on the tickets, can be a daily routine.
EZ-to-use:The simple pushbutton design and the clear listing of services makes the EZ-Q an easy-to-use queuing system. In this way, the elders and those who are unfamiliar with the usage of IT products, will use it
confidently, without stress or embarrassing feeling.
Low operation costs:The EZ-Q ticket dispenser of the system, uses an economical paper roll, that allows the printing of 1300 to 2400 tickets/roll*. The softwares related to the queuing system, despite to the frequent practice of other companies, has a licence that allows unlimited number of users in a single location**.
* depending on the length of the ticket
** excluding the CDS Desk, staff software terminal
Recommendation
- Pharmacies
- General and private medical centres
- Dentists
- Beauty-shops, solarium-shops,
- hair dressers
- Real-estate agencies
- City councils, District councils, Housing associations, Tax-Revenue-Custom offices
- Universities, Colleges, Language Schools
- Lawyer & Legal Advisor Offices, Job Centres
- Medium Bank and Building Society branches
- Self-service and fast food restaurants , small and medium sized shops
- Galleries, Museums, Exhibition Centres, Conference and Event organizers
- Indoor playhouses, Amusement Parks,
- Sport Arenas
Technical specification
- Control board:Control board with 10 foil based pushbuttons. List of services or products displayed with a standard design
- Printer:3" thermal printer
- Paper roll type and size :Thermal paper, length: 130m, width: 3”
- Average number of tickets per roll:1300/paper roll (in case of a 10cm long ticket)
- Printer power supply:23V DC
- Built-in PC as local server:HP thin client technology
- External housing and colour:Alloy/metal case, grey
- Sizes:
- Height: 1390 mm
- Depth: 380 mm
- Width: 300 mm
- Control board (WxD): 295x415 mm
- Base (WxD): 300x420 mm
- Recommended max. nr. of cashiers/advisors:20
- Recommended max. nr. of tickets printed daily:3000
Accessories and options
- Central LED based display:Displays the ticket numbers, counter numbers and the directions to the cashiers
- Central LCD/Plasma display:Displays ticket numbers, counter numbers, commercials and various other information
- Counter display:Displays the ticket number called by the cashier
- Software terminal for cashiers/advisors:Complex cashier/advisor tasks and functions(requires a PC workstation at the cashier point)
- Ticket editor software module:Helps creating tickets with your own design, including several fields of various information.
- Statistics and monitoring software modules:On-line monitoring plus historical data analysis and statistics related to the customers, the administration process and employees.
- Custom coloured housing
- Voice calling software module (customizable)
- Calls the next customer in the queue, using prerecorded, human voice based, audio material.
