Parts of the system
SMART Q_ticket dispenser
MULTI Q_ticket dispenser
EZ Q_ticket dispenser
NANO Q_ticket dispenser
EXE-Q_ticket dispenser
Hardware clerk terminal
Software clerk terminal
Counter displays
Small LCD display
Main displays
CDS_TV_main displays
Feedback terminal
-------------------------
Software modules
Basic module
Statistics and Monitoring module
Identification by card and VIP Customer-Management module
Closing codes module
Pre-registration module
Voice module
Screen and ticket editing module
Client module
Other features
-------------------------
Hardware-free queue and customer Management system
Management Dashboard software
-------------------------
Features and advantages
Size does matter:Would you like to display more information on the ticket dispenser´s touchscreen, but there is not enough space? Your elder customers are complaining about too small text size? An impressive commercial would wake-up the interest of more customers? The Multi-Q ticket dispenser can be ordered even with 32" screen, to avoid these and other similar future difficulties.
All-in-one:The Multi-Q ticket dispenser can be equipped with card reader, biometric and barcode reader, proximity sensor, camera and speakers. The customers can be identified at the ticket dispenser terminal, so the waiting and the administration time can be decreased significantly.
Five star services:Would you like your Customer Service make feel your customers, like they have taken tickets for Business Class? The pre-registration, the VIP customer management or the text alert before calling, are all services, through which your customers service becomes
more faster and comfortable.*
*Some services requires additional software modules.
Recommendation
- Banks, Building Societies
- Insurance companies
- Telecommunication companies
- Mobile, internet, cable tv service suppliers
- City and District Councils, Registry offices,
- Tax, Custom and Revenue Offices
- Public utility companies
- Post offices
- Embassies, Consulates
- Governmental institutions
- Solicitor and Notary Public offices
- Malls, Supermarkets, Store chains
- Healthcare institutions
- Educational institutions
- Real estate agencies
- Conference and sport centers
Technical specification
- Display:19"/26"/32" portrait touchscreen LCD Unique screen background and menu design
- Printer:3" thermal printer
- Paper roll type and size :Thermal paper, length: 130m, width: 3”
- Average number of tickets per roll:1300/paper roll (in case of a 10cm long ticket)
- Printer power supply:23V DC
- Built-in PC as local server:Optimal performance and high reliability PC*
- External housing and colour:Alloy/metal case, grey
- Sizes:
- 19":
- Height: 1800 mm
- Depth: 160 mm
- Width: 440 mm
- 26":
- Height: 1910 mm
- Depth: 180 mm
- Width: 500 mm
- 32":
- Height: 1910 mm
- Depth: 150 mm
- Width: 570 mm
- Recommended max. nr. of cashiers/advisors:30
- Recommended max. nr. of tickets printed daily:4000
Accessories and options
- Central LED based display: Displays the ticket numbers, counter numbers and the directions to the cashiers
- Central LCD/Plasma display:Displays ticket numbers, counter numbers,
- commercials and various other information
- Counter display:Displays the ticket number called by the cashier
- Software terminal for cashiers/advisors:Complex cashier/advisor tasks and functions(requires a PC workstation at the cashier point)
- Statistics and monitoring software modules:On-line monitoring plus historical data analysis and statistics related to the customers, the administration process and employees.
- Custom coloured or leather coated housing
- Magnetic and chipcard reader
- Barcode and biometric scanner
- Proximity sensor
- Camera and speakers
