Operation
Software development
Special design
Technological development
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Financial Institutions
Telecommunication companies
Governmental institutions
Public utility companies
This sector is characterised in almost every country by a battle fought for customer loyalty and retention. In customer service it is important to link a priority and an adequate clerk to specific services and to have tasks done smoothly within a well-organised system.
Out of these goals, systems supplied by ONLINET offer the following:
Out of these goals, systems supplied by ONLINET offer the following:
- more sales efficiency
- more cross-sales
- segmented customer service, VIP customer management (customer identification by code, card)
- supply of digital signage solutions (see digital signage solutions)
- data sharing with CRM systems
- online, general overview of operations for senior managers (see Dashboard software)
- consultancy for increased retail sales
