Customer Magazine

Virtual administration is successful in Denmark

01/02/2012

The Danish government bought another Onlinet queue and customer management system to be able to operate virtual administration in another town in the country. The first remote or virtual customer service office in Europe was inaugurated in Guldborgsund in May, 2010. Three settlements had taken part ...
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QUEUE MANAGEMENT AND CUSTOMER MANAGEMENT SYSTEM

Control of queuing and customer flow are vital parts of every Customer Service. Using a Queue Management or a combined Ticketing System the customers waiting experience, the efficiency of the workforce and sales can be improved.
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INFORMATION KIOSK AND SELF-SERVICE KIOSK

The interactive window display, indoor and outdoor digital poster and the bluetooth messaging system are all new channels to transform any Customer Service into a Point of Sale. The Digital Signage saves costs while increase revenue and widen the perspectives for sales and cross-sales.
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DIGITAL SIGNAGE SOLUTIONS

The Information and Self Service Kiosks can reach more customers, improve the existing services and produce more income. Using just a secure browser or a tailor made software, it can be used as banking kiosk, retail kiosk, hotel kiosk, ticket kiosk or any of the other thousands of possible applications.