Onlinet Queuing System serve Croatian Raiffeisen customers as well
08/12/2011
Based on the success of Hungarian Raiffeisen-Onlinet cooperation, the first pilot system had also been installed in Croatia in last November, followed by six more systems in May 2011. They ordered the installation of Queue and Customer Management Systems in nine other branches from Onlinet, which is the proof of our southern neighbour’s full satisfaction. The branches equipped with these modern systems are scattered throughout Croatia, but plans for 2012 include the provision of Onlinet Queue and Customer Management Systems for the entire Croatian Raiffeisen network.
Onlinet Queue Management Systems in the Orange stores
01/12/2011
The French mobile operator is present in several countries in the world and it has already installed an Onlinet test system into one of its Romanian stores last year. The winner of the customer service tender, invited this autumn in Moldova, was the Hungarian company, so they are installing touch screen ticket dispensers and digital posters into the retail shops of the mobile operator in two stages. It was the Hungarian and the Romanian Onlinet and their distribution Moldovan partner that co-operated in the course of the tender.
New partnerships on the shore of the Persian Gulf
28/11/2011
Products of Onlinet are becoming available for companies in Kuwait as well thanks to newly established partnership. Onlinet’s reseller partner in Kuwait has already managed to install its first customer management system in the region and due to positive experiences plans further installations still this year. Onlinet’s new partner transports mainly for health, government and telecommunications sector. Simultaneously with the opening towards the Kuwaiti market, the customer service solutions of the Hungarian producer and developer become available to Iraqi and Bahraini corporations as well.
Onlinet helped AEGON enter into the world of virtual administration
13/10/2011
Virtual administration has been available in Hungary since early October, as AEGON introduced this administration method with the help of Onlinet in four cities including Szolnok and Cegléd.
AEGON has always been a pioneer in implementing innovations. They have always taken the associated risk. Based on previous experience, we can say that they are on the right way as phone administration, that they were the first to use, has been performing extremely well for years.
They found an appropriate partner in realising their aims, as the 10 year-old Onlinet Ltd., present in 4 continents and starting as a garage company, is now one of the leading providers and producers of customer management and IT solutions.
“It was obvious that we would like to work with Onlinet, as they have already implemented a similar system in Denmark, that is they already built a network incorporating three settlements for the local government. This is the expertise we needed, we wouldn’t have wanted to leave implementation to chance.” answered Imre Pintér, project coordinator, for the question why their choice fell on Onlinet Ltd. for creating an innovative service.
Virtual administration enables the employees of AEGON to provide more complex services for their clients and it also facilitates the colleagues’ work in our branches in Budapest and in the country.
Onlinet Continues To Expand in Africa
04/10/2011
Onlinet Group, present on four continents is a multinational and multicultural corporation and during the recent years it has managed to start its operation also in Africa. By July, 2011 it has concluded cooperation agreements in the sectors of IT and technology, with six partners from Egypt, Uganda, Morocco and Tanzania. In order to get the best from the presence in Africa, both from its own and its partners’ point of view, the corporation has welcomed a new colleague in the team. McLouis Welisane Junior, a Hungarian citizen born in Cameroon, will start his work as the Head of International Business Development Department and his main task will be to create as successful cooperation as possible with the companies located in African countries.
“I have been living in Hungary for more than 10 years now and during this time I managed to learn Hungarian quite well. At the same time, I am familiar also with the current situation in Africa, as I come from there. I feel that I can utilize these advantages properly to support Onlinet in building a strong and well-functioning business portfolio in the African continent, in the forthcoming years” – says the expert from Cameroon, who is called by his colleagues just “Mc”.
The main goal of the corporation, which started off originally as a garage company, but today present in a great number of countries, is to reach that the brand name ’ONLINET’ and its products are popular on the African continent in the near future, increasing the corporation’s business profit. “During the recent months we obtained 5 new business partners, thus Onlinet is already present in Senegal, Zimbabwe, Morocco, Ghana and Egypt. Our further plan is to have at least one commercial representative in every African countries, in order to make the common work go smooth” – added Tamás Lukács, Executive Director of Onlinet, on the international achievements and business plans.
